I placed an order for Carvin SH575 back in March (3/14/08). It's running weeks late, but at least these video's give me something to tide me over till it shows up. The SH575 looks like it's going to be a great guitar.... Here' hoping!
I placed an order for Carvin SH575 back in March (3/14/08). It's running weeks late, but at least these video's give me something to tide me over till it shows up. The SH575 looks like it's going to be a great guitar.... Here' hoping!
So much for customer service and transparency in the operation. I think this amounts to, "We're taking along time to get the product out, so we're removing your ability to track progress and don't call us and ask either!". What do you think would happen if Federal Express or UPS turn off their package tracking and said "We'll call you if there is a problem!". Here is a snippet from the Carvin Blog:
"After careful consideration, Carvin has decided to remove the Guitar Traq feature from Carvin.com. Why? Due to the high volume of guitar and bass sales through Carvin’s Custom Shop, calls and e-mails asking why a particular instrument has not been started yet has affected the efficiency of our operation. Because of Carvin’s higher than normal volume of instrument sales, we are now quoting 10 weeks to build an instrument. It generally takes 4-6 weeks to complete an instrument, but due to the higher sales it is taking several weeks to start a particular instrument. This has concerned some customers who have placed custom orders and who have looked on-line to see that their guitar or bass has not moved in production. These factors led to the decision to discontinue Guitar Traq on-line."
I went to the Carvin.com BBS to discuss with other customers and to add insult to injury, the BBS admin posted the following notice:
"...and on a side note, the decision has been made, so there's no point in debating this. In order to ease this transition, the moderators have been instructed to delete any threads dealing with this decision."
For a product that can cost a $1000 or more paid in advance, you would think that I could call the salesman and ask him where my order is in production! Boy, my order better come on time and be spot on...
"Year-to-year, new-home sales were 41% lower than the level in December 2006.'There is no sign of a bottom in any of these data,' said Ian Shepherdson, chief U.S. economist for High Frequency Economics. 'We think the downside for activity and prices remains considerable.'"
"The classic American midlife crisis has found a new outlet: garage-band rock ’n’ roll. Baby boomers across the country — mostly middle-aged dads who never quite outgrew an obsession with the music of their youth — are cranking up their amps and living their rock ’n’ roll fantasies."
Then the first tower fell. OK now it's serious... I started walking uptown. I knew the tunnels and bridges would be closed but hoped the ferry would be running. So I'm walking.... and walking because most roads are closed and the subways were shutdown. Seems I wasn't the only one with this idea, the longer I walked the more people seem to join me along the way. Where was the Pied Piper? There was an eerie unusual calm. Some stores even setup tables out front and poured cups of water for people passing by. There are some people that are still staring past us, downtown, frozen, as if waiting for the next shoe to drop.
Then I hear someone scream... I turn around and there the second tower is crumbling straight down. Like when you're watching one of those controlled explosions you see on TV all the time it just slipped down into a cloud of smoke. The spooky thing was that as it slipped down a part of the super structure seemed to stand up... like the bones of a fish... almost like the flesh falling away from a skeleton.
Photo By RAY STUBBLEBINE/REUTERS - September 11, 2001 |